I have been waiting since September/October to have our shower faucet fixed. It won't turn off all the way amd keeps getting worse (I could almost shower without having to turn the water on)and I have made the office aware of the situation multiple times (when I can get through to them, of course). Maintenance claims to have fixed other apartments, but ours couldn't be fixed due to them not having the part. We were told this when we originally told them about the issue. I called again about a week ago and they said they scheduled maintenance to come yesterday 2/1 because my husband was off. They never showed up and they didn't even call us. I tried calling them once again this morning and nothing, no response. Now were stuck with the same issue and no resolution from the office or maintenance in regards to this.
5/24 this is seriously a joke. A few months ago we had issues with our washer. It took 2 WEEKS to fix and currently the sink in the kitchen has almost no pressure and is leaking. I called the office to have them come fix it on 5/22 they said they would have maintenance come by 5/23. She never showed up.. I called at 2 PM to ask where she was and was told we were next and she would be here shortly. Again, NEVER showed up. I called this morning at 9:45 am to ask why she never came and what the hell was going on because I can't do my dishes, shes OFF TODAY. I SHOULDN'T HAVE TO CALL REPEATEDLY TO GET AN ISSUE RESOLVED.
There always seems to be something wrong and its treated like absolutely no big deal. I'm beyond frustrated.
Carly Broadwater
May 24, 2019
